Waterproof cycling/triathlon backpack

Our garments are made with high quality materials, ensuring both the fit and comfort of the garment, as well as the satisfaction of our customers. In the event that you are not satisfied with your purchase, contact us at the contact telephone numbers or emails, detailing which garment you wish to change and the reason for the change, together with your proof of purchase, to validate and start the process. change process.

The change must be made within ten (60) days after delivery of the order, the shipping costs must be borne by the customer and by one or more garments of equal or greater value, also assuming the difference with respect to the total cost.

For this purpose, the garments must be unused, clean, with the labels attached and in the original packaging. The garments purchased on promotion have no change, unless a guarantee is being applied, nor does a refund apply.

The tables below are a guide to establish the approximate size of our main products:

Jersey size guide

Jersey size guide

Size guide for shorts

Size guide for triathlon suits

Gloves size guide

* The size of the garments may vary according to the fabric used in them, its elongation and behavior with the other materials that make up the garment. Contact us through our channels for additional information.

Our garments are made with high quality materials, which must be cared for and treated with great care to avoid premature deterioration, therefore, our washing recommendations guarantee a long duration of any of our garments, preserving the quality of the materials that composition, look and feel, color, among others.

washing instructions:

• Do not leave any garment soaking

• Do not wash with warm or hot water

• Preferably hand wash

• Do not combine clothes of different colors during washing

• Do not put in the dryer or use an iron

• Do not add the soap before wetting the garment in the washing process

• Do not use fabric softener or bleach

• to dry the garments, they should be left hanging

• Avoid contact with velcro, rough materials or adhesives

Our garments do not fade, therefore, any similar situation during the washing process does not give rise to a guarantee, since said situation is due to a bad washing or drying process.

The consumer statute establishes through article 47 of law 1480, that those who make purchases online have the right to return the product to the same address, by the same means and in the same conditions that it was delivered, within (5) days working days after the delivery of this, talking about packaging and labels, without having been used, otherwise, the return will not be accepted.

To maximize the experience of our customers, we offer returns up to 15 business days after the order is delivered.

Contact us to go into detail and review your case!